Qualifications

Required Education, Experience and Skills:

• 5+ years of hands on experience in preventative and predictive maintenance of power distribution and control equipment or equivalent education and experience. Experience to include installing, maintaining, testing, & repairing circuit breakers, transformers, switchgear, and similar electrical, control and automation equipment.
• Knowledge of applicable health, safety, and electrical (CSA/NFPA/UL) regulatory codes and standards.
• Self-directed learner motivated and driven to take initiative towards their education and development in electrical power and distribution field services.
• Must have general PC skills including email, internet, data entry and Microsoft Word, Excel and OneNote as well as ability to use a smartphone to perform daily work tasks.
• Basic understanding and ability to interpret detailed electrical schematics & mechanical drawings.
• High level of attention to detail with a strong ability to implement.
• Excellent customer service skills.
• Ability to lead independently and as part of a team.
• Excellent written and verbal communication skills.
• Ability to work independently and in remote locations.
• Prefer OSHA 30 hour, MSHA, NFPA 70-E training.
• 50% Travel required.

Desired Skills:

• NETA/NICET Certified (ETT Level II or higher) in electrical equipment testing.
• Experienced and proficient in starting up and commissioning LV and MV generator paralleling switchgear.
• Advanced understanding of industrial electrical equipment (switchgear, transfer switches, circuit breakers, generators).
• Advanced understanding of industrial control equipment (metering, protective relaying, relay ladder logic, Programmable Logic Controllers - PLCs and HMI’s).

Description/Duties

• Develop and manage predictive and preventative maintenance programs for our installed based customers.
• Perform all aspects of assigned field service work including site investigation, equipment installation, testing, commissioning and maintenance of power distribution, control and automation systems. 
• Completion of assigned project field activities on time and meet customer functional requirements.
• Work in close collaboration and cooperation with the local field service office and Thomson Power System (TPS) business that is headquartered in Langley, BC Canada.
• Build, develop and maintain exemplary customer and vendor relationships while maintaining a high level of quality and technical service.
• Provide detailed and timely follow-up to customer requests.
• Ability to track and submit project reports in a timely manner (Field Reports and Expenses).
• Support Technical Call Desk for customers.
• Adhere to written standard testing and maintenance procedures for breaker, switchgear, relay, control and automation equipment testing.
• Recommend design modifications of equipment and provide instruction for installation.
• Support Technical Training programs for customers, partners and employees on new and existing products.
• QA review of engineering drawings.
• Ensure all corporate policy, and values are foundational in the culture of the Langley office. Including health and safety, integrity, responsibility, diversity & inclusion, customer success, innovation with purpose, continuous improvement, performance, and passion to win.