Qualifications

• Technical post-secondary training/education in furniture restoration/design/joinery, carpentry, or other relevant trades would be an asset.
• Two years of hands-on experience in furniture repair, including upholstery, leather repairs, and wood refinishing. Experience with other materials and color matching is a plus!
• Previous warehouse experience is an asset.
• Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs, including the in-house inventory management system.
• Good verbal and written communication skills.
• Some exposure to working with solvents is an asset.
• Good physical condition with ability to lift and carry objects of 50 – 100 pounds.
• Valid Class 5 Driver's license with clean driver's abstract.
• Able to conduct physical work in warm and cold conditions.
• Ability to operates various equipment (dock levellers, hand trucks, cardboard baler and reach truck, etc.)
• Comfortable with flexible schedule requirements, including evenings and weekends.
• Available to work overtime as required.
• Criminal Record Check is required.

Description/Duties

• Inspect furniture to determine if it needs parts replaced or if it’s repairable to top-notch condition.
• Work your magic to restore damaged furniture to like-new conditions within a set timeframe, using proven techniques, including refinishing, re-upholstery, painting, etc. This includes wood, fabric, leather, and metal pieces.
• Support guests with in-home repairs in a friendly and helpful way, listening to their needs and questions and responding quickly.
• Understand and follow all safe work practices and rules, including WHMIS.
• Document and complete service reports and paperwork, including inventory control information.
• Support the Quality Control Coordinator in the completion of Product Issue Tracking (PIT)
• Keep your service vehicle clean, organized, and stocked with repair materials, and communicate any issues (mechanical or otherwise) on the service vehicles.
• Attend training on furniture service topics.
• Inspect and validate the repair parts.